You can make a booking by phone, e-mail or by filling in the booking request on our website (please see below).

Customer service (weekdays 08.00-16.00):
Phone: +358 19 524 3331
E-mail: runeberg(at)

Tickets can also be purchased directly from the ticket booth beside the ship.  The ticket booth opens one hour before every departure (in Helsinki at 09.00-10.00 and in Porvoo at 15.00-16.00).

Booking request:

Before booking please check the cruise days from our calendar.

Bookings are confirmed weekdays before 16.00 (office hours weekdays 08.00-16.00), please book your ticket for weekend cruises latest on Friday before 16.00. Please note that your booking is valid only when you have received a confirmation by e-mail. You pay for the ticket on departure day at the ticket booth. (In urgent matters please contact the ship: +358 400 200 603.)