Frequently asked
Where is Linnanlaituri harbour located?
Linnanlaituri 'palace pier' is located close to the market square of Helsinki (Kauppatori), in front of the Presidential
Palace.
From where does the ship leave in Porvoo?
The ship leaves from Porvoo matkustajasatama 'tourist harbour' near the
bridge Aleksanterinkadun silta. It is only a short walk to the city
centre and the old town.
When can I go on board?
You can go on board approx. 30 minutes before departure.
Which day is the most popular cruise day?
Saturday
Is advance booking necessary?
No, but we do recommend advance booking if you want to make sure to get on the cruise you want.
Is itpossible to book a seat on board?
Sorry, we have no seat reservations on board. We have seats around the
ship, some are inside and some are outside on the deck. For groups we
book tables in a salon for lunch (always ordered in advance). The salon
reservation is valid for 1 hour. When the time is up other passengers
may enter, if no other group is having a lunch reservation.
Where do I pick up the ticket?
You need to pick up the ticket from our ticket stand in front of the
boat. We recommend that you pick up the ticket approx. 30 minutes
before departure.
When does the ticket stand open?
The ticket stand opens 1 hour before every departure.
What payment methods are accepted in the ticket stand?
We accept cash (EUR), VISA, Visa electron, Mastercard and Diners Club.
Is there a restaurant on board?
The kitchen on board is rather small so we prefer calling it a
café instead of a restaurant. In the café you can buy
small salty bites and sweet pastries, and of course our famous Salomon
Soup. Our café on board is fully licensed and serves also
alcohol.
How do I reserve lunch for a group?
We have a separate menu for groups which you can order from our
customer service. Please choose one course from the menu list. The
lunch and drinks are always booked in advanced and served in a
salon on board. We make a table reservation for you (1 hour).
Allergies- and special diets are taken into notice. If the group wants
to order more drinks during the meal, please pick them up from the
café.
Can the ship be chartered?
Yes! More information, please check from our homepage Charter cruises and Brochures.
Do you accept bikes on board and is there an extra charge for bikes?
You can bring you bike with you, the fee is 5 €.
Do I need to make a reservation for my bike?
We recommend that you make a reservation in advance. We can only take 30 bikes/tour.
Are dogs allowed on bord?
Yes, dogs are allowed but they have to stay on the outer deck.
